Darefore Resource Center

Using the Darefore position sensor is as simple. Follow these three easy steps to monitor, train and analyze your position.

Garmin App Guide

This guide details connecting your Darefore sensor and Garmin device for real-time feedback on position, power, and more.

Quick Guide

Get started fast with your Darefore Position Sensor. Step-by-step setup, calibration, and app integration. Perfect for first-time users who want to ride with posture data in minutes.

Troubleshooting

Having trouble connecting your device?

Garmin Device:

  • Make sure your sensor is NOT connected as Heart Rate Sensor. If it is, then disable it. Do not connect it using the “Add Sensor”.
  • See full instruction on how to use Darefore with a Garmin device here.
  • Make sure your sensor is NOT connected to other devices.


Mobile App:

  • Is Bluetooth turned on on your phone?
  • The sensor requires Bluetooth for communication.
  • Make sure your sensor is NOT connected to other devices.
  • Do not pair the sensor with your phone.
  • The app connects directly to the sensor at the start of each recording.

 

Additional Tips:

  • Restart your phone or Garmin device: Sometimes a simple restart can resolve connection issues.
  • Check for app updates: Ensure you’re using the latest version of the app on your phone. Most app stores will notify you of updates, but you can also manually check for them.
Garmin is  trying to fetch your user profile from Darefore.
Please follow these steps to ensure everything is set up correctly:
 
  1. Check your Unique ID:
    • Open the Connect IQ app on your phone
    • Go to My Device > My Data Fields > Darefore > Settings
    • Make sure your Unique ID is entered correctly, with no spaces
  1.  
  2. You can find your Unique ID in the Darefore Hub
    •  or in the mobile app under Settings > Connected Apps
  3. Sync your Garmin device:
    • Open the Garmin Connect app on your phone
    • Make sure Bluetooth is ON and the Garmin device is nearby
    • Keep the app open and your phone close to your Garmin for up to 10 minutes
    • The datafield should then sync
 
If the message still appears after that, try restarting both your phone and Garmin device, then repeat the steps.  

The IQ! icon indicates a crash or loading error. Here’s how to fix it:

  1. Uninstall and reinstall the Darefore datafield via Garmin Connect IQ.

  2. Make sure you’ve entered a valid Unique ID in the datafield settings.

  3. Ensure the bike profile linked to your ID exists in the Darefore Hub.

  4. After making changes, force a sync in Garmin Connect by pulling down to refresh.

  5. Allow up to 5 minutes for Garmin to complete a full sync.

Still seeing the icon? Reach out to Darefore support — we’re here to help.

Manage Mobile Phone Connection:

  • While troubleshooting the sensor connection, it might be helpful to:
  • Temporarily disable Bluetooth connection with your mobile phone. This can help isolate any interference between your phone and the sensor.
  • Reconnect your phone after resolving the sensor issue.

 Check Sensor and Device:

  • Ensure the sensor is turned on and within Bluetooth range of your Garmin device. Refer to the sensor’s user guide for specific instructions.
  • Restart your Garmin device. Sometimes a simple restart can resolve temporary connection issues.

Check for Updates:

  • Make sure your Garmin device has the latest software update installed.
  • Updates often include bug fixes and performance improvements, which could help with Bluetooth connectivity.

The most likely culprit is a low battery. As the device can’t detect enough power to turn on, it remains unresponsive.

Replacing the battery should solve the issue.

Bonus Tip: Before replacing the battery, try cleaning the connector points on both the device and the charger with a dry cloth. Dust or debris can sometimes hinder a proper connection..

Ensure Good Skin Contact: Dry skin or a dirty strap can affect the signal. Moisten the sensor contacts with a damp cloth (not soaking) and let them dry completely before reattaching the strap. You can also wash the strap with mild soap and water, then rinse and air dry thoroughly.

Check for Secure Fit: Make sure the sensor sits snug against your skin and is firmly attached to the strap. A loose connection can disrupt the signal.

Still having issues?

Reach Out to Us

 Let us know how we can help you.

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Have questions or need assistance? We’re here to help with everything you need for optimal performance.

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